Advisers' Training Day: The Ombudsman & Non-Litigation Remedies, Birmingham
Date: Wednesday 20th February 2008: 10.45am – 4.30pm
Cost: £60 + VAT (£70.50) per delegate
This practical training course aims to give solicitors and advisers the knowledge and tools to make effective use of the non-litigation remedies available within public law.
The focus is on common problems with the Benefit Authorities such as:
- What to do about delays and other failures within the administration of benefits by the DWP, Local Authorities and HM Revenue & Customs.
- What to do if you think there has been an unreasonable decision.
- What to do about problems caused by the application of new policies and procedures.
The event is designed to enable delegates to choose a pair of workshops on the area most relevant to their work. In the first workshop, the focus is on the initial stage of the formal complaints process: the internal complaints service. Here, the complaints officers themselves will offer a comprehensive guide to how these processes are supposed to work, and advice on how to get the most out of them. The second workshop looks at what to do if this doesn’t work. Insiders from the Parliamentary & Health Service Ombudsman, and the Local Government Ombudsman will give an indispensable practical guide to how to make a powerful complaint to them, and the remedies that they are able to provide for your clients.
The course is accredited for 4.5 CPD points.
Full details are available to download from the right-hand menu bar of this page.
For more information contact: Ade Lukes - a.lukes@publiclawproject.org.uk / (020) 7697 2196
To book contact: Pamela Powell - p.powell@publiclawproject.org.uk / (020) 7697 2191
Consultancy